|The Utility has recently re-assumed responsibility for billing customers. They, for a nine month period, had contracted with the Alaska Native Tribal Health Consortium (ANTHC) for this service. The contracting of the service came at a time when the council was undergoing change, and provided necessary revenue to keep the system running. Now that the council has been in office for several months, the city is taking on this role themselves. The City is working on a draft billing and collections policy and has adopted a shut-off policy in ordinance. Utility bills are sent out on a regular basis and demand letters are sent out on past due accounts. However, beyond sending out past due notices, collection enforcement on past due accounts is non-existent.
The community is currently using QuickBooks for their accounts receivable, accounts payable, and payroll. The community uses a manual receipt book system to record incoming funds, which is later entered into QuickBooks. The City is experiencing some problems with QuickBooks that could probably be resolved with some additional QuickBooks training. The City Clerk reported problems with calculating payroll taxes and was unable to set up the system to receive sales tax revenues. The administrator and city clerk will be attending a QuickBooks workshop on June 30, 2006
The city is several months behind on reconciling its bank accounts.
The administrator is responsible for the approval of purchases; however, there is no visible system for the written pre-approval of purchases.