|The tribe has adopted a collection policy but does not actively follow it. Although not all of the homes have curb stops that allow disconnection, some of the homes do, and are not being disconnected for non-payment.
Until recently, customers were being billed by the ANTHC billing program. Due to lack of payments, ANTHC discontinued the service and customers have not been billed since that time. However, a few customers continued to pay monthly and those payments were tracked through the QuickBooks accounting system that the tribe utilizes. This system is used for both accounts receivable and accounts payable.
When supplies are needed for the utility, the operator notifies the bookkeeper then submits a check request to the administrator, who in turn either approves or denies the request. Any purchase exceeding $5,000 must be pre-approved by the council.