Continuing Education Requirements

CE FAQ for Licensees

Course Providers: see Provider FAQ and Course FAQ

Who is required to comply with the CE requirement?
All resident individuals licensed in Alaska are required to comply with the CE requirement unless the licensee qualifies for an exemption of the CE requirement. Nonresident adjusters who qualify for licensure by taking the Alaska adjuster examination are also required to comply with the CE requirements.

Who is exempt from the CE requirement?

• Nonresidents that satisfy the CE requirements in their resident state
• Any individual who was licensed with this Division prior to January 1, 1980
• Any person holding a temporary license or a limited lines license

When is a licensee first required to comply with the CE requirements
?
A licensee must comply with the CE requirements only after they have held their license for a full two-year period and upon renewal of that license.

When can a licensee begin accruing CE credits?
Immediately after a license has been issued. 

How many CE credits are required at renewal?
24 CE credit hours are required to renew a license. Of the 24 CE credit hours required for renewal, at least three must be in ethics and no more than eight credits may be in the subject area of management, marketing, sales, and training. Also, no more than eight credits may be carried over from a previous renewal cycle.

What if a licensee takes more than 24 credit hours during a license period?
The statute allows a licensee to carry over eight credit hours for each two-year renewal period. Ethics will carry over as general credits and credits earned as management, marketing, sales and training credits will not carry over.

What is the licensee’s responsibility?
The licensee’s responsibility is to complete the required 24 credit hours per renewal cycle and monitor their CE compliance by going to the Education Transcript Search and viewing their current CE transcript on file with the Division. If a licensee wishes to claim credit for a course or carry over course taken prior to 1/1/14 they must retain course certificates, journals and all documentation to substantiate credit hours claimed and upon renewal complete and submit a Continuing Education Reporting Form prior to their license expiration date.

What will qualify as an acceptable course?
Effective 1/1/14 the Division will preapprove CE courses. Licensees may go to the Continuing Education Course Look-up webpage and search for approved courses.

Will a licensee be awarded partial credit if they do not complete a full course?
Yes, credit will be given for verifiable attendance submitted by the CE provider at a rate of 1 credit hour per 50 minutes of instruction.

What will not qualify for CE credit?
Courses taken multiple times in the same renewal period will not qualify for CE credit. While licensees may request the Division review non-approved courses, there is no guarantee that the course will be awarded any CE credit.

How are CE credit hours for contact courses taken prior to 1/1/14 calculated?
One CE credit hour equals 50 minutes of continuous instruction or participation

How does a licensee know how many hours to assign for a self-study course taken prior to 1/1/14?
Credit for self-study courses taken prior to 1/1/14 will be awarded at the rate of 1 credit hour per 50 minutes of self-study.

Does a licensee have to take a CE course in the State of Alaska only?
Out-of-state courses may be taken so long as the course has been approved by the Division.

Will a licensee be awarded credit if they do not pass an examination?
Yes, provided all other criteria are met, CE credit hours will be awarded to a licensee even if they do not pass an examination.

How can a licensee obtain an approved list of courses?
Effective 1/1/14, a licensee may go to the Continuing Education Course Look-up webpage and search for all Division approved courses.

How will compliance with the CE requirements be monitored?
The Division, through its partnership with State Bases Systems (SBS), will be notified electronically of all successful course completions of Division approved courses completed after 1/1/14.

Will an extension be granted if a licensee is unable to complete the required number of CE credits at renewal?
If a licensee is unable to meet the CE requirements because of reasonable cause or excusable neglect as defined in the regulations, the licensee may submit a written request, within a reasonable time period, for an extension of time before the licensee's renewal date. The director's decision on the request will be sent to the licensee by certified mail.

What if a licensee fails to comply with the CE requirements?
If a licensee fails to comply with the CE requirements at renewal, the license will lapse/expire and the licensee will lose all authority to transact Alaska insurance.

As CE providers have 10 days to report a course completion to the Division, if a licensee completed a course 5 days prior to their expiration, how would they ensure that the credits were reported in time so that their license did not lapse?
A licensee may file their certificate of completion with a $50 rush processing fee and request the Division manually update the licensee’s transcript.

What is the Continuing Education Advisory Committee?
The continuing education advisory committee is a committee established by the Director consisting of four members to address licensees seeking specific action from the Director concerning CE. Members of the committee will serve staggered three year terms at the pleasure of the director. The director may:
• Reappoint a committee member for additional terms.
• Remove or replace a committee member if appropriate.
• Appoint alternates to substitute for committee members on an as-needed basis.

What is the role of the Continuing Education Advisory Committee?
The continuing education advisory committee may, at the request of the Director, meet to consider an action requested by a licensee specific to continuing education. The director may determine to schedule a meeting of the committee to consider the request and the committee is required to submit a recommendation to the director about the requested action.

How can a licensee appeal the Director’s decision to reduce or disallow CE credits taken prior to 1/1/14?
If the Director determines that a licensee’s credits are not acceptable, the licensee may submit a written request for hearing regarding the Director’s decision.