Help For Victims of Financial Fraud

If you think you or someone you care for may be the victim of a financial scam, please contact the Division of Banking and Securities at 907-269-8140 or email DBS Enforcement Email.

Scams can be difficult to reverse once money is sent, but it is not impossible. The sooner you contact us, the more likely it is to recover funds. Even if we cannot recover your funds, we may be able to stop the scammer from victimizing other Alaskans.

Alaska Division of Banking and Securities Complaint Form

What we can help with

The Division of Banking and Securities regulates most financial service industries in Alaska. The Division of Banking and Securities regulates mortgage lenders, money transmitters (including mobile payment applications and cryptocurrency), payday lenders, and others. The Division of Banking and Securities also regulates four state chartered banks (Northrim Bank, Mt. McKinley Bank, Denali State Bank, and First Bank), and one state-chartered credit union (Credit Union 1). The Division of Banking and Securities does not regulate federal credit unions (including Global Credit Union) or national banks (Wells Fargo, Key Bank, and First National Bank Alaska). We do not regulate insurance. Insurance is regulated by the Division of Insurance, which may be contacted here: The Alaska Division of Insurance

The Division of Banking and Securities has jurisdiction over scams where you invest money with the expectation of making a profit from the efforts of others.

How to report fraud:

• The Alaska Department of Law - Consumer Protection Unit
  The Consumer Protection Unit of the Attorney General's Office enforces Alaska's consumer protection laws, which are aimed at preventing unfair or deceptive trade practices. Most people, at some point in their lives, will encounter an unscrupulous salesperson, purchase a defective or unsafe product, or will simply feel like they have been taken advantage of.
  907-269-5200
  Outside of Anchorage toll free: 1-888-576-2529
  Or email consumerprotection@alaska.gov
• Internet Crime Complaint Center (IC3)
  IC3 is the central hub for reporting cyber-enabled crime. It is run by the FBI, the lead federal agency for investigating crime.
• Federal Trade Commission (FTC) Complaint Assistant
  The FTC has videos and other resources to assist you in filing a fraud complaint.
• U.S. Securities and Exchange Commission -Submit A Tip Or Complaint
• Consumer Finacial Protection Bureau - Submit A Complaint consumerprotection@alaska.gov

Gather the following information:

• Names of the scammer and/or company.
• Dates of contact.
• Methods of communication.
• Phone numbers, email addresses, mailing addresses, and websites used by the perpetrator.
• Methods of payment.
• Where you sent funds, including wire transfers and prepaid cards (provide financial institution names, account names, and account numbers).
• Descriptions of your interactions with the scammer and the instructions you were given.

Whenever possible, keep original documentation, emails, faxes, and logs of communications.