Real Estate Commission Consumer Information File a Complaint The Real Estate Commission Regulates: The actions of real estate licensees in the course of their professional real estate activity as described in AS 08.88. Unlicensed individuals who collect or attempt to collect a fee for representing a person in a real estate transaction. AS 08.88.161. Unlicensed individuals who collect or attempt to collect a fee for managing another person’s rental property. 12 AAC 64.550 (Exceptions may apply, see 08.88.900) The Real Estate Commission cannot help consumers recover civil or monetary damages. In other words, the Commission cannot help someone get money back. The Commission does not regulate, and cannot provide help on: Landlord and tenant laws Contract law Real property transactions between private parties not involving real estate licensees Board of Realtor® ethics complaints Home Owner Associations (HOA’s), Community Associations, and Cooperatives People with disputes or questions in areas of law outside the Commission’s jurisdiction may need the assistance of lawyer. Information can be found at the Alaska State Bar Association’s lawyer referral service webpage. Other Options The Real Estate Commission recommends that you discuss your concerns with the licensee first. You may also try communicating with the licensee’s broker. Regardless, you may file a complaint with the Commission at any time. Complaint Process The Division of Corporations, Business & Professional Licensing investigates matters pertaining to licensed professionals. To learn more about the complaint process, or to file a complaint, visit the Investigations Section website. Contact Information State of Alaska Division of Corporations, Business and Professional Licensing Investigations Section 550 West 7th Avenue, Suite 1500 Anchorage, AK 99501-3567 Phone: 907-269-8124 Fax: 907-269-8195 Email: investigations@alaska.gov